Maple Grove Stated Policy
Reservation Policy –Two night minimum. Our Motel is seasonally operated (Memorial Day Weekend – Nov 1st)
Full payment is required at the time of booking – All rates are subject to 13.5% State and Local taxes / fees (8% Federal Tax, 5.5% WI Sales Tax, & 3% Credit Card Service Fee)
All reservations are FINAL and non-refundable. No cancellations or changes will be permitted. We are a small property and need to utilize our units & short summer season as best as possible. No-Shows will not be refunded.
OUR UNITS ARE SELF CATERING: Daily Housekeeping services are not included or available. Rooms Include: Microwave, Mini-Fridge, Heat, A/C, Wifi, Smart TV, Dehumidifier, Alarm Clock, Linens, Towels, Single Serve Coffee, Condiment Packets, Shower Soap, Hand Soap, Toilet Paper, Tissues, Disposable Cups.
Maximum occupancy cannot be exceeded. Maximum occupancy includes children regardless of their age.
We are a contactless, self-check-in property. ***Additional check-in Instructions containing your door code will be auto-sent via email the night before arrival date.***
Check-in begins at 3:00pm – You may proceed directly to your assigned unit.
PARKING: 1 assigned spot located directly behind assigned unit. Numbers are marked on building.
Check-out strictly enforced- 10:00 AM – Late departures will incur a fee of $50 per hour.
Smoking Policy – Wisconsin state law prohibits smoking in all private and public rooms. Outdoor smoking is only allowed in designated areas located toward the back of property. A $200 cleaning fee will be charged if, in the opinion of management, there has been smoking in a room which necessitates special remedial action.
No unruly behavior or excessive noise will be tolerated. Observe quiet hours between 10:00 p.m. and 8:00 a.m. Please be respectful of property and other guests. If the police are contacted for any reason, you will be evicted from the property.
PET POLICY: Well mannered pets allowed by management pre-approval only in rooms 3, 5, and 6 – $25.00 Nightly Fee, One pet maximum, less than 25 lbs
If your room requires excessive cleaning or if damages are incurred as a result of your pet, management has the right to charge for additional services and repairs.
Pets must remain within your control at all times, either on a leash or in a carrier if outside your room.
Pets are not allowed on beds or furniture.
Owners must prevent your dog from making excessive noise, and being disruptive or aggressive to other guests.
Pets may only be walked/ watered in designated portion of property (behind parking lot)
Owners MUST always pick up after their pet and dispose of waste in dumpster.
Pets are not allowed to be left alone in the room.
If your dog is deemed dangerous, harmful, or disruptive, management has sole discretion to require you to find other accommodations.
Agreement – Payee and guests acknowledge agreement to our policy upon booking and payment for a stay which includes all rules, restrictions, responsibilities, caveats and posted policy